777z Privacy Policy — How We Collect, Use, and Protect Your Personal Data

1. Introduction

1.1 This Privacy Policy ("Policy") describes how 777z ("the Platform", "we", "us", "our"), operating the website at https://777z.io, collects, uses, stores, shares, and protects the personal data of individuals who visit, register with, or otherwise interact with the 777z platform ("you", "your", "the Player").

1.2 This Policy applies to all personal data we process in connection with the operation of the 777z platform, including data collected during account registration, identity verification, financial transactions, game play, customer support interactions, and marketing communications.

1.3 This Policy should be read together with the 777z Terms and Conditions, available at /terms-conditions, and the 777z Responsible Gaming Policy, available at /responsible-gaming. These documents collectively govern your relationship with the 777z platform.

1.4 777z is committed to handling all personal data with the highest standards of care, transparency, and security. We recognise that the trust you place in us when you share your personal information is a responsibility we take seriously, and we structure our data practices accordingly.

2. Personal Data We Collect

2.1 777z collects personal data across several categories depending on your interaction with the platform. The categories of data we collect are as follows:

2.1 Identity and Registration Data

When you create an account on the 777z platform, we collect the following information:

• Full legal name as it appears on your government-issued identification document;
• Date of birth (used to verify that you meet the 21+ age requirement);
• Residential address (including city, district, and postal code);
• Email address and mobile phone number;
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may collect and process:

• Copies of government-issued photo identification (National ID card, passport, or driving licence);
• Proof of residential address (utility bill, bank statement, or similar document dated within 90 days);
• Proof of payment method ownership (screenshot of bKash, Nagad, Rocket, or Upay account showing your registered mobile number);
• Source of funds documentation where required by our compliance team.

2.3 Financial and Transaction Data

We collect records of all financial activity conducted through your 777z account, including:

• Deposit amounts, dates, and payment methods used;
• Withdrawal requests, amounts, processed dates, and destination payment accounts;
• Bonus claims, wagering activity, and promotional participation history;
• Account balance history and transaction reference numbers.

2.4 Gaming and Betting Activity Data

• Game session logs including game titles played, bet amounts, game outcomes, and session duration;
• Sports betting slip records including markets selected, odds accepted, stake amounts, and settlement outcomes;
• Responsible gaming tool usage, including deposit limits set and self-exclusion periods activated.

2.5 Technical and Device Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser version;
• Session timestamps, login history, and access logs;
• Cookies and similar tracking technology data (see Section 7 for full details).

2.6 Communications Data

• Content of customer support enquiries, live chat transcripts, and email correspondence;
• Survey responses and feedback submissions where voluntarily provided;
• Records of marketing communication preferences and opt-in/opt-out history.

3. How We Collect Your Data

3.1 Directly from you. The majority of personal data we hold is provided directly by you during account registration, the KYC verification process, deposit and withdrawal transactions, customer support interactions, and when you update your account profile or communication preferences.

3.2 Automatically through platform use. Certain technical data is collected automatically when you access the 777z website or use the platform. This includes IP address, device data, browser type, and session data captured via server logs and cookies. This data collection is necessary for the secure operation of the platform and for fraud detection purposes.

3.3 From third-party service providers. We may receive personal data about you from third-party service providers that support the operation of the 777z platform, including identity verification agencies, payment processors (such as bKash, Nagad, Rocket, and Upay), fraud detection and anti-money laundering screening services, and data analytics providers. In all cases, such providers are contractually bound to handle your data in accordance with applicable privacy standards.

4. Legal Basis for Processing Your Personal Data

4.1 777z processes personal data only where a valid legal basis exists to do so. The legal bases on which we rely are as follows:

Processing Activity	Legal Basis
Account registration and management	Performance of contract with you
Identity verification (KYC)	Legal obligation and legitimate interest
Processing deposits and withdrawals	Performance of contract with you
Fraud detection and security monitoring	Legitimate interest (protecting platform integrity)
Anti-money laundering screening	Legal obligation
Customer support communications	Performance of contract and legitimate interest
Responsible gaming monitoring	Legal obligation and legitimate interest
Sending promotional communications	Consent (you may withdraw at any time)
Platform analytics and improvement	Legitimate interest

5. How We Use Your Personal Data

5.1 777z uses the personal data we collect for the following specific purposes:

• Account creation and management: To set up and maintain your 777z account, verify your identity, and process your login credentials securely;
• Transaction processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records of your account activity;
• Regulatory compliance: To fulfil our Know Your Customer (KYC) and anti-money laundering (AML) obligations, including verifying your identity, screening your transaction activity, and filing reports with relevant authorities where legally required;
• Platform security: To detect and prevent fraud, unauthorised account access, multi-accounting, bonus abuse, collusion, and other prohibited activities as described in the 777z Terms and Conditions;
• Customer support: To respond to your enquiries, resolve account issues, process complaints, and provide assistance via email or live chat;
• Responsible gaming: To monitor gaming behaviour patterns that may indicate problem gambling, to enforce deposit limits and self-exclusion periods you have set, and to send responsible gaming notifications where appropriate;
• Marketing communications: To send you promotional offers, bonus notifications, and platform news where you have given your explicit consent to receive such communications. You may withdraw this consent at any time;
• Platform improvement: To analyse aggregated usage data, identify areas for platform improvement, test new features, and optimise game library and user experience decisions.

5.2 777z will not use your personal data for any purpose that is incompatible with the purposes listed in Section 5.1 without first notifying you and, where required, obtaining your consent.

6. Sharing Your Personal Data

6.1 777z does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

6.1 Payment Service Providers

We share the financial and identity data necessary to process your transactions with our payment processing partners including bKash, Nagad, Rocket, and Upay. These providers are subject to their own privacy policies and are bound by contractual data protection obligations when processing data on behalf of 777z.

6.2 Identity Verification Providers

We share KYC documentation with third-party identity verification services that assist us in confirming the identity and age of players. These providers process data strictly for verification purposes and are not permitted to use it for any other purpose.

6.3 Fraud Detection and Security Providers

We share device, IP, and behavioural data with fraud detection and anti-money laundering screening providers. This data sharing is necessary to protect the security and integrity of the 777z platform and the accounts of all players.

6.4 Game Content Providers

Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive technical session data (such as session tokens and game round identifiers) necessary to deliver game content to your device. These providers do not receive your name, financial data, or contact information as part of normal game delivery.

6.5 Legal and Regulatory Authorities

777z may disclose personal data to regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 777z, its players, or the public.

6.6 Business Transfers

In the event that 777z undergoes a business restructuring, merger, acquisition, or sale of assets, player personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the identity of the new data controller prior to the transfer taking effect.

7. Cookies and Tracking Technologies

7.1 The 777z platform uses cookies and similar tracking technologies to operate the platform, enhance your user experience, and gather analytical data about platform usage. A cookie is a small text file placed on your device by a website that you visit.

7.2 Types of cookies used by 777z:

• Strictly necessary cookies: These cookies are essential for the operation of the 777z platform. They enable core functions such as maintaining your logged-in session, processing transactions, and applying security controls. You cannot opt out of strictly necessary cookies while continuing to use the platform.
• Functional cookies: These cookies remember your preferences — such as your preferred language and display settings — so that you do not need to re-enter them on each visit.
• Analytical cookies: We use analytical cookies to understand how players interact with the 777z platform, which pages are visited most frequently, and where users encounter difficulties. This data is used in aggregate and does not identify individual players.
• Marketing cookies: Where you have consented to receive marketing communications, marketing cookies may be used to track the effectiveness of promotional campaigns and to personalise offers displayed on the platform.

7.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 777z platform. Strictly necessary cookies cannot be disabled without preventing access to core platform features.

8. Data Security

8.1 777z implements a multi-layered approach to data security designed to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 777z servers;
• TLS 1.3 transport protocol enforced across all platform endpoints;
• Encrypted password storage using industry-standard hashing algorithms — your plain-text password is never stored;
• Access-controlled server infrastructure with role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing conducted by qualified third-party security professionals;
• Intrusion detection systems monitoring for unusual access patterns and potential data breach attempts;
• Two-factor authentication (2FA) available to all players to provide an additional layer of account security.

8.2 While 777z takes all reasonable and practicable steps to protect your personal data, no system of data security is entirely infallible. In the unlikely event of a data breach affecting your personal information, 777z will notify affected players promptly and take all appropriate remedial action.

8.3 You are responsible for maintaining the security of your own account credentials. Choose a strong, unique password for your 777z account and do not share it with any third party. 777z will never ask you for your password via email, live chat, or any other communication channel.

9. Data Retention

9.1 777z retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. The following general retention periods apply:

• Active account data: Retained for the full duration of your account's active status on the 777z platform;
• Transaction and financial records: Retained for a minimum of 5 years following the date of the transaction, in accordance with standard financial record-keeping requirements;
• KYC and identity verification documents: Retained for a minimum of 5 years following account closure;
• Customer support communications: Retained for 3 years from the date of the last communication;
• Marketing preference records: Retained for 2 years from the date of the last consent or opt-out action;
• Technical and log data: Retained for 12 months from the date of collection, unless required for an ongoing security investigation.

9.2 At the end of the applicable retention period, personal data is either securely deleted from 777z systems or irreversibly anonymised so that it can no longer be attributed to any identifiable individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

10. Your Privacy Rights

10.1 As a player on the 777z platform, you have the following rights with respect to the personal data we hold about you:

• Right of access: You have the right to request a copy of the personal data 777z holds about you. We will provide this information within 30 days of receiving a verified request;
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain profile details directly through your account settings;
• Right to erasure: Subject to our legal obligations (including financial record-keeping requirements), you have the right to request the deletion of personal data we hold about you. Requests for erasure that conflict with a mandatory retention obligation will be partially fulfilled — data subject to legal retention will be retained, and all other data will be deleted;
• Right to restrict processing: In certain circumstances, you have the right to request that we restrict the processing of your personal data to storage only, pending resolution of a complaint or verification request;
• Right to object: You have the right to object to the processing of your personal data where that processing is based on legitimate interest. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests;
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal;
• Right to data portability: You may request that certain personal data you have provided to us be delivered to you in a structured, machine-readable format.

10.2 To exercise any of the rights listed above, please submit a written request to support@777z.io with the subject line "Privacy Rights Request — [Your Account Username]". We will acknowledge your request within 48 hours and respond substantively within 30 days. We may request proof of identity before processing any privacy rights request in order to protect your account from fraudulent requests.

11. Children's Privacy

11.1 The 777z platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will immediately close the relevant account, delete all associated personal data, and reverse any financial transactions where possible.

11.2 If you are a parent or guardian and have reason to believe that a person under 21 in your care has registered an account with 777z, please contact us immediately at support@777z.io. We take all such reports seriously and will act promptly upon receipt of a verified report.

12. Third-Party Links

12.1 The 777z platform may contain references to or integrations with third-party service providers including game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) and payment processors (bKash, Nagad, Rocket, Upay). These third parties operate under their own privacy policies, which govern the collection and use of any personal data you provide to them directly through their own platforms or applications.

12.2 777z is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party service you use in connection with the 777z platform. The inclusion of a third-party integration within the 777z platform does not constitute an endorsement of that provider's privacy practices.

13. Amendments to This Privacy Policy

13.1 777z reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they affect how we collect, use, or share your personal data in ways that differ from what is described in the current Policy — we will notify registered players by email to their registered address no fewer than 7 days before the changes take effect.

13.2 Non-material changes (such as clarifications of existing provisions, corrections to typographical errors, or updates to contact details) may be made without prior notice and will take effect immediately upon publication. The "Last Updated" date at the top of this Policy reflects the most recent revision.

13.3 If you disagree with any amendment to this Privacy Policy, you should cease using the platform and contact support at support@777z.io to request account closure in accordance with the account management provisions in the 777z Terms and Conditions.

14. Contact Us

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which 777z handles your personal data, please contact us using the details below:

• Email: support@777z.io
• Subject line for privacy matters: "Privacy Enquiry — [Your Account Username]"
• Response time: Within 6 hours for general enquiries; within 30 days for formal privacy rights requests
• Support availability: 24 hours a day, 7 days a week
• Language: English
• Time zone: Bangladesh Standard Time (BST, UTC+6)

14.2 This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all prior versions of the 777z Privacy Policy.